Please read through the following FAQs to see if they answer your query prior <\/strong>to sending us an enquiry form or calling us.<\/p>\n\n\n\n We\u2019re gradually introducing online bookings<\/a> at selected collection centres to help make your visit easier and more predictable. Bookings are currently available at Glenfield, Glen Innes, Glendene and Manurewa, and more centres will be added from mid-July 2025.<\/p>\n\n\n\n Some centres will remain walk-in only for now, especially where there is only one phlebotomist available most of the day. This helps ensure that everyone can be seen without delay, and allows staff to focus on delivering a safe and efficient service.<\/p>\n\n\n\n Read our FAQs here.<\/a><\/p>\n<\/div><\/details><\/div>\n\n\n\n An appointment is required for the following tests only: Glucose tolerance test, skin sensitivity testing, DNA diagnostics and Mantoux. You can make a booking for these specific tests via our online booking system<\/a>.<\/p>\n\n\n\n Find out more about our online booking system here.<\/a><\/strong><\/p>\n\n\n\n If you prefer to book by phone, call 09 574 7399 option 4, Monday-Friday, 8.00 am to 6.00 pm.<\/p>\n<\/div><\/details><\/div>\n\n\n\n Yes you can. To check which tests are available as a self-referral and their costs, please visit BODY<\/a>i<\/a>Q.<\/a> If you are wanting a test that is not on this list, you will need a referral from a NZ medical practitioner.<\/p>\n<\/div><\/details><\/div>\n\n\n\n If you are wanting to organise an add-on test for your patient, please email the request to: call.centre@awanuilabs.co.nz<\/a><\/p>\n<\/div><\/details><\/div>\n\n\n\n If you have received results in error, please email the details (or a copy of the results) to: call.centre@awanuilabs.co.nz<\/a><\/p>\n\n\n\n Note<\/strong>: Please ensure the results are from Awanui Labs as we are often sent misdirected results from other labs.<\/em><\/p>\n<\/div><\/details><\/div>\n\n\n\n Opening hours for all of our collection centres can be found on our website here<\/a>.<\/p>\n<\/div><\/details><\/div>\n\n\n\n Awanui Labs welcomes your feedback, issues, suggestions or praise. Your comments are valuable and assist us to provide a quality service.<\/p>\n\n\n\n There are a number of ways in which you can communicate with us:<\/p>\n\n\n\nBooking a blood test online<\/summary>
What tests require an appointment?<\/summary>
How do I get a copy of my lab results?<\/summary>
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Can I request a test myself?<\/summary>
How can I request extra testing for my patient?<\/summary>
What do I do if I’ve received results in error?<\/summary>
What are your collection centre’s opening hours?<\/summary>
How can I share my feedback or complaint?<\/summary>