Contact Us

Contact Us

Frequently asked questions

Please read through the following FAQs to see if they answer your query prior to sending us an enquiry form.

How can I share feedback or a complaint?

Awanui Labs welcomes your feedback, issues, suggestions or praise. Your comments are valuable and assist us to provide a quality service.

There are a number of ways in which you can communicate with us. You can phone, email or write to us. Our contact details are here:

  • Phone our contact centre on 09 438 4243
  • Send an email to nth.admin@awanuilabs.co.nz
  • Fill the enquiry form below
  • Write a letter and post to Awanui Labs, P O Box 349, Whangarei, 0179

All feedback and complaints we receive are recorded and investigated if required.

We will acknowledge receipt of your complaint within 5 working days and if necessary, we will formally respond to your complaint within 20 working days.

Send an enquiry