Contact us

Contact us

Frequently asked questions

Please read through the following FAQs to see if they answer your query prior to sending us an enquiry form.

How can I share my feedback or complaint?

Awanui Labs welcomes your feedback, issues, suggestions or praise. Your comments are valuable and assist us to provide a quality service.

There are a number of ways in which you can communicate with us. You can phone, email or write to us. Our contact details are here:

All feedback and complaints we receive are recorded and investigated if required.

We will acknowledge receipt of your complaint within 5 working days and if necessary, we will formally respond to your complaint within 20 working days.

Send an enquiry

Complete the form below or email us directly to ask us a question or provide feedback on our services. We will respond to you as soon as we can.

Christchurch and surrounds

If you have an urgent enquiry please call 03 359 0900


For all general enquiries and feedback email us on labrequest@awanuilabs.co.nz

If you have an urgent enquiry please call 03 687 2263

Alternatively, complete the form below.