Updated! Interruption to service 29 May until further notice

Notification of Industrial Action has been received for a partial withdrawal of services by APEX union members at Awanui Labs Southern from Thursday 29 May until further notice 2025.

Note: Dates extended from previous notice.

Click on the region below for more information on how the industrial action will impact referrers and patients:

Otago

Microbiology

  • Defer sending bacterial genital swabs.  HPV and STI (Chlamydia, N. gonorrhoea, Trichomonas and Herpes) swabs are not affected.
  • If you have a clinically urgent request, please discuss with our on-call microbiologist.  They can be contacted via AwanuiConnect
  • Where possible, treat empirically.

Processing

  • No Test Adds will be processed during the period 00:01hrs 29 May until further notice. You will need to request additional tests with a new specimen.
  • Routine specimens received without a request form will not be processed. A repeat specimen with a request form will need to be submitted – exceptions are Histology, Cytology, and precious specimens.
  • Phone calls – calls direct to departments using direct dial numbers or extensions may not be answered, callers may experience longer wait times.

Collection centres

  • Collection centres may not be able to process payments
  • Phones calls may not be answered
  • Advise patients to use the online booking system to make a blood collection booking – Awanui Labs Booking.

Download PDF here.

Southland

Microbiology

  • Defer sending bacterial genital swabs.  HPV and STI (Chlamydia, N. gonorrhoea, Trichomonas and Herpes) swabs are not affected.
  • If you have a clinically urgent request, please discuss with our on-call microbiologist.  They can be contacted via AwanuiConnect
  • Where possible, treat empirically.

Processing

  • Phone calls will not be answered between 1130 to 1230hrs. Please call outside of these hours.

Collection centres

  • Wait times may be longer than usual.
  • Advise patients to use the online booking system to make a blood collection booking – Awanui Labs Booking.

Download PDF here.

As always, we thank you for your continued understanding and support.