Annual Customer Survey
Our 2025 customer survey is now underway, and we would value your feedback. Please forward the link below to all clinical staff in your practice. The survey is quick and easy to complete and is an opportunity to confirm what we are doing well and to identify any areas for improvement.
Harmonisation of Reference Intervals – Awanui Labs: Biochemistry
Awanui Labs has embarked on a nationwide harmonisation project to establish consistent reference intervals for biochemistry testing across all laboratories in its network. This initiative is a key quality improvement step, designed to ensure that patients, clinicians, and healthcare providers can rely on uniform and evidence-based reporting standards, regardless of which Awanui Labs facility is used.
The harmonisation project is being undertaken for several important reasons:
- Consistency across the Awanui network: Patients who have tests performed at different Awanui sites will receive results interpreted against the same reference intervals, reducing confusion and improving continuity of care.
- Alignment with best practice: Reference intervals are being reviewed against the latest evidence, guidelines, and peer-reviewed literature to ensure that Awanui Labs practices remain contemporary and scientifically sound.
- Improved patient care: Clinicians will be able to interpret results more confidently when managing patients who move between regions or who are seen by multiple providers.
- Age and sex specificity: Some analytes require distinct reference intervals based on age and/or sex, which were not previously incorporated. Introducing these refinements allows for more accurate clinical interpretation.
- National consistency between all Roche platform users: Patients who have tests performed in different regions, public and private, will receive results interpreted against the same reference intervals, reducing confusion and improving continuity of care.
Work to date has focused on commonly requested and clinically significant analytes, including:
- Liver function tests (LFTs)
- Electrolytes
- Calcium, magnesium, and phosphate
This is an ongoing process, and further analytes will be reviewed and updated over the coming months. The final goal is to establish a harmonised set of reference intervals for all key biochemistry tests across the Awanui network. For the most current and authoritative reference intervals, please refer to your local Awanui Test Guide, available online.
For any questions, please contact your local laboratory or the chemical pathologist
Dr Melissa Yssel Dr Owen Wiese
Clinical Lead: Chemical Pathology Chemical Pathologist
Collection Centre Hours for Christmas/New Year Period
Details of our collection centre opening hours during the Christmas and New Year period can be found here,